Contact Us
We'd love to hear from you! Reach out to us with any questions, bookings, or feedback.
Get In Touch
Phone
Address
van den Veldenring 624
3312CV Castelre
Netherlands
Opening Hours
Monday-Friday: 10:00 - 22:00
Saturday-Sunday: 12:00 - 00:00
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Frequently Asked Questions
Do I need to make a reservation before visiting?
While walk-ins are welcome, we recommend making a reservation during peak hours (evenings and weekends) to ensure availability. For groups of 5+ or for tournament participation, reservations are required.
What payment methods do you accept?
We accept all major credit/debit cards, cash, and popular Dutch payment methods including iDEAL, Tikkie, and contactless payments. We also offer prepaid gaming cards that can be purchased and loaded with credit.
How quickly do you respond to inquiries?
We aim to respond to all email and form inquiries within 24 business hours. For immediate assistance, we recommend calling our customer service line during business hours.
Do you offer gift cards or vouchers?
Yes! We offer gift cards in various denominations that can be used for gaming time, tournaments, or merchandise. These can be purchased in-store or online through our website.