1. Introduction

GameHaven NL ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (pcclubgame.com) and use our services, and tell you about your privacy rights and how the law protects you.

We recommend that you read this privacy policy carefully so that you fully understand how we collect, use, and protect your data. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We may collect the following types of personal data about you:

• Identity Data: Name, username, date of birth, gender, and profile pictures.
• Contact Data: Email address, phone number, and physical address.
• Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, services, and gaming facilities.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
• Transaction Data: Details about payments to and from you and other details of services you have purchased from us.

3. How We Collect Your Data

We collect data from you through:

• Direct interactions when you fill in forms on our website, correspond with us, or register for our services.
• Automated technologies or interactions, including cookies and similar tracking technologies.
• Third parties or publicly available sources, such as social media platforms when you interact with our social media presence.

4. How We Use Your Data

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. The main ways we use your data include:

• To provide and manage our services to you.
• To process and complete transactions.
• To send administrative information, such as updates to our terms and policies.
• To send marketing and promotional communications (with your consent).
• To respond to inquiries and provide customer support.
• To improve our website, services, and user experience.
• To protect our website and services, and to prevent fraud.

5. Cookie Policy

Our website uses cookies and similar tracking technologies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site.

Cookies are small text files that are stored on your device when you visit a website. We use the following types of cookies:

• Strictly Necessary Cookies: These are essential for the website to function properly.
• Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: These are used to recognize you when you return to our website.
• Targeting Cookies: These record your visit to our website, the pages you have visited, and the links you have followed, which we may use to make our website and advertising more relevant to your interests.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Data Sharing and Disclosure

We may share your personal data with the following parties:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Partners: Third parties with whom we collaborate for events, tournaments, or promotions.
• Legal Requirements: When we believe disclosure is necessary to comply with a legal obligation, protect our rights or the rights of others, investigate fraud, or respond to a government request.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. International Transfers

We are based in the Netherlands, and your data is primarily stored and processed within the European Economic Area (EEA). However, some of our service providers may be based outside the EEA, which means their processing of your personal data may involve a transfer of data outside the EEA.

Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided below. You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page.

We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

12. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us at:

GameHaven NL
van den Veldenring 624
3312CV Castelre
Netherlands

Email: info@pcclubgame.com
Phone: +992205481076

You have the right to make a complaint at any time to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), the Dutch supervisory authority for data protection issues.